Motor Claims Handler

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  • Location: Northamptonshire
  • Salary: Negotiable
  • Type: Permanent - Full Time
  • Added: Sep 5, 2019

We are a growing and successful single service law firm, with an excellent reputation within the market, providing motor and liability claims services to the corporate self-insured market.

Part of the UK’s largest TPA company, Gallagher Bassett, with 7 offices in the UK, we are also part of The Gallagher Group, the world’s largest Casualty TPA.

The successful candidate will be working within a growing team whilst being responsible for every aspect of their own caseload. Supported by a full training programme, the successful candidate will have a structured and realistic opportunity to progress their career within a law firm.

We value our people and support them in their chosen career path, providing support with professional qualifications and technical expertise and have a proven track record for progressing individuals' careers.

Responsibilities and Duties:

•Investigation of merits of third party claims;
•Telephone and correspondence negotiation with third parties, third party insurers and third party representatives to agree settlement;
•Capture of third party hire and repair;
•Instruction of own repair, hire provision, loss adjusting and investigation support partners;
•On all handled claims ensure full compliance with all office protocols, client service level agreements and client 'key performance indicators;
•Compliance with industry leading data integrity standards;
•Investigation and handling of suspected fraudulent claims.

Qualifications and Skills


•Motor claims handling experience;
•Working knowledge of pre-action protocols;
•Experience in negotiation with third parties and legal representatives both written and spoken;
•Proven ability to assess and decide on legal liability;
•Be able to demonstrate excellent levels of planning and organisational skills and team work;
•Good levels of communication skills both written and spoken.


Excellent remuneration and benefits package which includes:
•Annual bonus scheme;
•Enhanced pension scheme;
•Life Assurance;
•Private Healthcare;
•Qualification support;
•Vibrant office environment;
•Free parking.

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